Question 1

What is offsite centralized dishwashing?

Accepted Answer

Offsite centralized dishwashing refers to a service where dishes, utensils, and kitchenware are collected from a client location, taken to a central facility for cleaning, and then returned to the client. This service helps reduce in-house labor and the need for on-site dishwashing equipment. With economies of scale, GreatSolutions is able to provide this service to our many clients across Singapore in a more energy-efficient manner.

Question 2

How is offsite dishwashing different from washing inhouse at my outlet?

Accepted Answer

There are many ways that offsite dishwashing is able to save you resources: Time, energy, manpower, and of course money. Here's a breakdown of how we help businesses like you:

Question 3

What makes GreatSolutions different?

Accepted Answer

Quality Assurance: ISO and WDA-Certified, our processes are audited according to global standards.
Strong Customer Base: With more than 100 satisfied clients, we have an increasing clientele base, spanning from large corporate organizations and schools, to food courts and restaurants.
Continuity of Service: We operate 365 days a year with 3 centralized dishwashing  locations spanning across 50,000 sq ft in total. With a Business Continuity Plan (BCP) in place, even if one machine or facility is down due to unavoidable circumstances (such as COVID-19), we are well-equipped to still conduct dishwashing for our customers.

Question 4

What types of items do you clean?

Accepted Answer

We clean a wide variety of dishware, including plates, glasses, cups, bowls, cutlery, trays, pots, pans (including commercial kitchen pans such as GN pans), and other kitchen utensils.

We also wash items made of materials such as plastic, melamine, stainless steel, and ceramic or porcelain.

Specialized kitchen equipment can also be washed. For more details on how we can help you, feel free to contact us.

Question 5

How does the process work?

Accepted Answer

Our service involves regular pickup and delivery of dirty dishes, typically daily at an agreed-upon time. You place your used items in designated containers called tubs, and our drivers will pick them up from your outlet location. The items are then washed and sanitized at our central facility and delivered back to you clean and ready to use.

Question 6

What areas in Singapore do you serve?

Accepted Answer

Anywhere in Singapore! GreatSolutions is currently the only offsite dishwashing provider in the country that has more than one dishwashing facility. With our three facilities located across different parts of the country, we are equipped to serve any customer located in any part of Singapore.

Question 7

What is the turnaround time for dishwashing?

Accepted Answer

Turnaround time depends on the volume of dishes and the frequency of service you require. We will work with you to set a time range for collection and delivery of items, based on your needs.

Question 8

Is the dishwashing service customizable to my needs?

Accepted Answer

Absolutely! GreatSolutions offers flexible options tailored to your specific requirements, whether you need daily or on-demand washing of your items. We can also accommodate special cleaning needs for particular types of kitchenware and dishware.

Question 9

How do you ensure the cleanliness and sanitation of the dishes?

Accepted Answer

Our centralized facility follows strict health and safety guidelines. All dishes are cleaned, sanitized, and dried according to industry standards to ensure they meet hygiene requirements. We also regularly inspect our cleaning processes to maintain high-quality standards.

What is Centralized Dishwashing?

Frequently asked questions